*{padding:0;margin:0}
/* 去掉有序列表和无序列表的默认样式 */
ol, ul {
    margin: 0;
    padding: 0;
    list-style-type: none;
}

/* 为有序列表添加数字编号 */
ol {
    list-style-type: decimal;
    margin-left: 20px;
}

/* 为无序列表添加实心圆点符号 */
ul {
    list-style-type: disc;
}
.floatRight{float: right;}
.clear{clear: both;}
/*覆盖样式*/
.el-collapse-item__header{
    background-color: #fafbfc;
    border-top: 1px solid #ebeef5;
}
.el-collapse-item__header.is-active{
    border-bottom-color:#ebeef5;
}
body{
    background-color: #eef0f6;
}
.text-center{
    height: 100vh;
}
.margin20{
    margin: 20px;
}
#app{
    width: 100%;
    height: 100%;
}
.h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {
    font-family: inherit;
    font-weight: 500;
    line-height: 1.2;
    color: inherit;
}
.formWarning{
    font-size:14px;line-height:30px;padding: 10px; margin: 10px 0px; background-color: rgb(253, 246, 236); color: rgb(230, 162, 60);
}
.mainLeftMenu{
    width: 78px;
    text-align: center;
    background-color: #0f172a;
    position: relative;
    display: flex;
    flex-direction: column;
    align-items: center;
}
.mainLeftMenu .el-menu-item:focus{
    background: #3273dc;
}

.mainLeftMenu .is-active{
    background: #3273dc;
}
.mainLeftMenu .el-menu-item i{
    line-height: unset;
    color: #fff;
    font-size: 20px;
}
.mainRight{
    height: 100%;
    flex: 1;
}
.mainIframe{
    width: 100%;
    height: 100%;
}
.mainSettingIframe{
    width: 100%;
}
.mainLogo{
    border: 2px solid #fff;
}
.mainMain{
    background: #fff;
    padding: 10px 10px 2px 10px;
}
.el-menu{
    border-right: none;
    background: none;
    width: 100%;
}
.chatBg .el-tabs__header{margin: 0;}
.faceBtn, .faceBtn:after, .faceBtn {
    border: 1px solid;
}
.iconBtns{
    color: #606060;
    padding: 2px 0;
}
.iconBtns div{
    cursor: pointer;
}
.iconBtns div:hover{
    color: #2b5a96;
}
.chatMainPage .iconBtns div{
    margin-right: 15px;
}
.chatMainPage .iconBtns div:hover{
    color: #2b5a96;
}

.flagBtn{
    margin: 10px;
}
.flagBtn img{
    display: inline-block;
    width: 17px;
}
.kefuIcon{
    transform: scale(0.7);
}
.visitorFaceBox{
    /*position: absolute;*/
    /*bottom: 35px;*/
}
.visitorBody{
    height: 100vh;
}
.visitorBody .iconBtns{
    padding-top: 2px;
}
.visitorIconBox{
    height: 30px;
    padding: 0 5px;
    background: #fff;
    z-index: 99;
    display: flex;
    align-items: center;
}
.visitorIconBox div{
    margin-right: 12px;
}
.visitorIconBox .iconfont{
    font-size: 25px;
}
.kefuFaceBox{
    position: absolute;
    top: -80px;
}
.faceBtn {
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    height: 28px;
    width: 28px;
    display: inline-block;
    vertical-align: middle;
    font-style: normal;
    color: #9da0a0;
    text-align: left;
    text-indent: -9999px;
    direction: ltr;
    position: relative;
    cursor: pointer;
}
.faceBtn:before {
    content: '';
    pointer-events: none;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    box-shadow: 8px 0 0 0, 0 0 0 2px inset;
    height: 4px;
    width: 4px;
    left: 7px;
    position: absolute;
    top: 29%;
}
.faceBtn:after {
    content: '';
    pointer-events: none;
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    -webkit-transform: translateX(-50%);
    -moz-transform: translateX(-50%);
    -ms-transform: translateX(-50%);
    -o-transform: translateX(-50%);
    transform: translateX(-50%);
    border-top-color: transparent;
    border-left-color: transparent;
    border-right-color: transparent;
    height: 15px;
    left: 50%;
    position: absolute;
    top: 10%;
    width: 15px;
}
.imageBtn {
    width: 32px;
    height: 23px;
    overflow: hidden;
    display: inline-block;
    vertical-align: middle;
    position: relative;
    font-style: normal;
    color: #9da0a0;
    text-align: left;
    text-indent: -9999px;
    direction: ltr;
    border: 1px solid;
}
.imageBtn:before {
    content: '';
    position: absolute;
    width: 17px;
    height: 16px;
    left: -2px;
    top: 10px;
    -webkit-transform: rotate(45deg);
    -moz-transform: rotate(45deg);
    -ms-transform: rotate(45deg);
    -o-transform: rotate(45deg);
    transform: rotate(45deg);
    box-shadow: inset 0 0 0 32px, 10px -6px 0 0;
}
.imageBtn:after {
    content: '';
    -webkit-border-radius: 50%;
    -moz-border-radius: 50%;
    -o-border-radius: 50%;
    border-radius: 50%;
    position: absolute;
    width: 3px;
    height: 3px;
    box-shadow: inset 0 0 0 32px;
    top: 5px;
    right: 5px
}
.visitorFolderBtn{
    float: left;
    margin-left: 20px;
}
.folderBtn {
    display: inline-block;
    background-color: transparent;
    overflow: hidden;
    font-size: 1px;
}
.folderBtn:before {
    content: '';
    float: left;
    background-color: #9da0a0;
    width: 15px;
    height: 3px;
    margin-left: 2px;
    border-top-left-radius: 2px;
    border-top-right-radius: 2px;
    box-shadow: 2px 2px 0 0 #9da0a0;
}
.folderBtn:after {
    content: '';
    float: left;
    clear: left;
    background-color: #d4d6d6;
    width: 33px;
    height: 22px;
    border-radius: 1px;
}
.visitorAudioIcon{
    float: left;
    margin-left: 18px;
    margin-top: 7px;
}
.audioIcon {
    color: #9da0a0;
    position: relative;
    width: 12px;
    height: 14px;
    border-left: solid 1px currentColor;
    border-right: solid 1px currentColor;
    border-bottom: solid 1px currentColor;
    border-radius: 0 0 50% 50%;
    display: inline-block;
}
.audioIcon:before {
    content: '';
    position: absolute;
    left: 1px;
    top: -6px;
    width: 8px;
    height: 17px;
    border: solid 1px currentColor;
    border-radius: 4px;
    background-color: currentColor;
}
.audioIcon:after {
    content: '';
    position: absolute;
    left: 4px;
    bottom: -4px;
    width: 1px;
    height: 4px;
    background-color: currentColor;
}
.visitorImageBtn{
    float: left;
    margin-left: 20px;
    margin-top: 2px;
}
.faceBox{
    width: 100%;
    background: #fff;
    z-index: 99999999;
}
.faceBoxList{
    list-style: none;
    padding: 0;
    margin: 0;
}
.faceBoxList li{
    cursor: pointer;
    float: left;
    border: 1px solid #e8e8e8;
    width: 32px;
    overflow: hidden;
    margin: -1px 0 0 -1px;
    padding: 4px 2px;
    text-align: center;
}
.faceBoxList li img{
    width: 28px;
}
.productCardBox{
    box-shadow: 0 5px 30px rgb(50 50 93 / 8%), 0 1px 3px rgb(0 0 0 / 5%);
    border: 1px solid rgb(237,237,237);
    margin: 5px;
    padding: 5px;
}
.productCard{
    background: #fff;
    padding: 5px;
    width: auto;
    max-width: 730px;
    display: flex;
    border-radius: 5px;
}
.productCard img{
    width: 66px;
    height: 66px;
    margin-right: 15px;
}
.productCard .productCardPrice{
    color: #ff7736;
    font-weight: bold;
}
.productCard .productCardTitle{
    color: #333;
    font-size: 14px;
    line-height: 23px;
}
.productCard .productCardBtn{
    display: flex;
    align-items: center;
    justify-content: space-between;
    font-size: 14px;
}
.productCard .productInfo{
    display: flex;
    flex-direction: column;
    justify-content: space-between;
}
.productCardSn{
    font-size: 14px;
    color: #333;
}
.voice-message {
    height: 35px;
    border: 1px solid #e3e3e3;
    border-radius: 15px;
    box-shadow: 2px 2px 2px rgb(0 0 0 / 10%);
    display: flex;
    align-items: center;
    color: #484848;
    cursor: pointer;
}
.voice-message audio{
    display: none;
}
.voice-message .voice-icon {
    width: 12px;
    margin: 0 5px 0 8px;
}

.voice-message.playing .voice-icon {
    animation: shake 0.5s linear infinite;
}

@keyframes shake {
    0% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.2);
    }
    100% {
        transform: scale(1);
    }
}

.kefuMainBg .productCard{
    width: 100%;
}
@-webkit-keyframes bounce-up {
    25% {-webkit-transform: translateY(10px);}
    50%, 100% {-webkit-transform: translateY(0);}
    75% {-webkit-transform: translateY(-10px);}
}

@keyframes bounce-up {
    25% {transform: translateY(10px);}
    50%, 100% {transform: translateY(0);}
    75% {transform: translateY(-10px);}
}
.animate-bounce-up{ -webkit-animation: bounce-up 1.4s linear infinite;animation: bounce-up 1.4s linear infinite;}
.el-container{
    height: 100%;
}
.el-aside{
    height: 100%;
    background: #fff;
}
.textDark {color: #343a40;}
.bgInfo {background-color: #17a2b8}
.bgSuccess {background-color: #28a745}
.bgDanger {background-color: #dc3545}
.bgInfo {background-color: #17a2b8}
.smallBox {
    border-radius: .25rem;
    box-shadow: 0 0 1px rgba(0,0,0,.125), 0 1px 3px rgba(0,0,0,.2);
    display: block;
    margin-bottom: 20px;
    position: relative;
    padding: 10px;
    color: #fff;
}
.settingMain h2{
    margin-bottom: 20px;
}
.settingMain h3{
    font-size: 24px;
    margin-bottom: 10px;
}
.bigPic{
    background: #ccc;
    width: 100%;
    height: 100%;
    position: fixed;
    top: 0;
    left: 0;
    z-index: 999;
    display: none;
    text-align: center;
}
/*访客聊天部分*/
.remoteVideoMask{
    width: 96%;
    margin: 0 auto;
}
.remoteVideoMask #chatRtc{
    width: 100%;
}
.remoteVideoMask .minimi{
    position: absolute;
    top: 50px;
    left: 20px;
    font-size: 26px;
    color: #fff;
    z-index: 2;
}
.remoteVideoMask .refuse{
    bottom: 60px;
    position: absolute;
    left: 50%;
    transform: translateX(-50%);
    display: inline-block;
    width: 60px;
    height: 60px;
    color: #fff;
    background-color: #f56c6c;
    border-color: #f56c6c;
    text-align: center;
    line-height: 60px;
    border-radius: 50%;
    z-index: 2;
}
.minimiCallBox{
    padding: 6px 10px;
    background-color: #f56c6c;
    color: #fff;
    font-size: 13px;
    display: flex;
    flex-direction: row;
    justify-content: space-between;
    align-items: center;
}
#remoteVideoMaskLogo{
    width: 60px;
    height: 60px;
    position: absolute;
    border-radius: 5px;
    z-index: 9;
    top: 60px;
    left: 50%;
    transform: translateX(-50%);
}
.remoteVideoMask #chatLocalRtc{
    display: none;
    width: 100%;
    margin-bottom: 10px;
}

.messageBox{
    padding: 0 5px;
}
.chatNewRow{
    display: flex;
    /*align-items: flex-end;*/
    margin: 15px 0px;
}
.chatNewAvatar{
    margin-right: 10px;
    flex-shrink: 0;
}
.chatNewContent{
    border-radius: 0px 3px 3px 3px;
    padding: 10px;
    background-color: rgb(255,255,255);
    box-shadow: 0px 2px 16px 0px rgba(0, 0, 0, 0.03);
    font-size: 14px;
    word-break: break-all;
    line-height: 26px;
    display: inline-block;
}
.chatNewContent img{
    max-width: 100%;
}
.chatNewRowMe{
    justify-content: flex-end;
}
.chatNewRowMe .chatNewContent{
    border-radius: 3px 3px 0px 3px;
}
.chatNewRowMe .chatReadStatus{
    font-size: 12px;
    color: #7f7f7f;
    margin: 0px;
    float: none;
}
.chatBottom{
    display: flex;
    flex-direction: column;
}
.chatAreaBox{
    margin: 0px 10px;
    margin-bottom: 10px;
    box-shadow: 0 5px 30px rgb(50 50 93 / 8%), 0 1px 3px rgb(0 0 0 / 5%);
    border-radius: 10px;
}
.chatArea{
    display: flex;
    padding: 6px 5px;
    align-items: center;
    flex:1;
    background: #fff;
    border-radius: 10px;
}
.chatArea .iconfont{
    color: #383838;
    font-size: 18px;
    margin: 0px 6px;
    cursor: pointer;
}
.chatArea .iconfont:hover{
    color: #409eff;
}
.chatAreaInput{
    border-radius: 10px;
    border: 0;
    flex: 1;
    outline: none;
    resize: none;
    box-sizing: border-box;
    color: #505050;
    min-height: 50px;
    font-size: 16px;
}
.chatCopyright{
    color: #999a9b;
    font-size: 12px;
    text-align: center;
    margin-bottom: 10px;
    filter: grayscale(1);
    opacity: .9;
    font-family: Inter,-apple-system,system-ui,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Tahoma,Arial,sans-serif;
}
.chatExtend{
    border-radius: 0px 0px 10px 10px;
    background: #f1f5f8;
    padding: 10px;
    min-height: 200px;
}
.chatExtend .iconExtendBtn{
    width: 66px;
    background: #fff;
    display: flex;
    height: 66px;
    text-align: center;
    float: left;
    color: #9fa19f;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    font-size: 12px;
    margin: 10px 0px 0px 10px;
    border-radius: 10px;
    cursor: pointer;
}
.chatExtend .iconExtendBtn .elIcon{
    font-size:26px;
    color: #767676;
}
.hotQuestions{
    margin-bottom: 5px;
    width: 100%;
    white-space: nowrap;
    overflow-x: auto;
}
.hotQuestions a{
    display: inline-block;
    margin-left: 10px;
    border-radius: 20px;
    cursor: pointer;
    font-size: 12px;
    padding: 5px 9px;
    background: #fff;
    border: 1px solid #dcdfe6;
    color: #606266;
}
.chatSendProduct{
    display: flex;
    background: #fff;
    margin: 2px 10px;
    padding: 10px;
    font-size: 14px;
    border-radius: 10px;
    position: absolute;
    top: -160px;
    left: 0;
    right: 0;
    z-index: 999;
    box-shadow:0 0px 20px rgb(0 0 0 / 20%), 0 2px 5px rgb(0 0 0 / 10%);
}
.chatSendProduct .productCardTitle{
    font-size: 13px;
    color: #333;
    line-height: 19px;
}
.chatSendProduct .productImg{
    max-width: 80px;
    max-height: 80px;
}
.chatSendProduct .productInfo{
    margin: 0 5px;
    flex: 1;
}
.chatSendProduct .productPrice{
    color: #ff5000;
    margin-top: 10px;
}
.chatSendProduct .productBtns{
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: space-between;
}
.chatSendProduct .el-icon-close{
    font-size: 18px;
    cursor: pointer;
}
/*客服聊天主板*/
.kefuVideoMask{
    width: 50%;
    position: fixed;
    top: 20px;
    right: 20px;
    box-shadow: 0px 10px 30px rgba(0, 0, 0, 0.3);
    background: #fff;
    text-align: right;
}
.kefuVideoMask video{
    width: 50%;
    height: 400px;
}
.kefuVideoMask .refuse{
    margin: 10px 10px 10px 10px;
}
.kefuVideoMask .alignCenter{
    background: #333;
}
.chatBg{background: #fff;border: solid 1px #e6e6e6;overflow: hidden;}
.chatLeft,.chatMiddle,.chatRight{
    background: #fff;
    height: 100vh;
}
.chatMiddle{
    display: flex;
    flex-direction: column;
}
.chatMiddle .chatBox{
    flex: 1;
    /*height:calc(100% - 250px);*/
    overflow-y: auto;
    overflow-x: hidden;
    background-color: #f1f5f8;
    padding-bottom: 10px;
}
.chatLeft .el-tabs__nav,.chatRight .el-tabs__nav {
    margin-left: 20px;
}
.chatLeft .el-tabs__content{
    height: 100%;
}

.chatRight .el-tabs__content{
    overflow-x: hidden;
    overflow-y: auto;
    height: calc(100vh - 40px);
    padding: 0;
}
.bottomTabBox  .el-tabs__content{
    height: auto;
}
.onlineUsers {
    padding: 10px 4px;
    height: 50px;
    font-size: 14px;
    border-bottom: solid 1px #f1f1f1;
    border-left: 4px solid #fff;
    display: flex;
    cursor:pointer;
}
.onlineUsers a{
    color: #333;
}
.onlineUsers:hover,.onlineUsers.cur{
    border-left-color: #0f88e3;
    background-color: #f2f7ff;
}
.onlineUsers .visitorUsername{
   height:20px;overflow: hidden;
}
.onlineUsers.cur .visitorUsername{
    color: #1791ed;
}
.onlineUsers.cur .lastNewMsg{
    color: #25374f;
}
.imgGray {-webkit-filter: grayscale(100%);-ms-filter: grayscale(100%);filter: grayscale(100%);filter: gray;color:#888;}
.hasLastMsg{line-height: normal;}
.lastNewMsg{font-size: 12px;color: #7f7f7f;margin-top: 4px;overflow: hidden;height: 17px;}
/*客服页*/
.chatKfPageApp{
    max-width: 800px;
    margin:0 auto;
}
.chatCenter{max-width: 900px;margin: 0 auto;box-shadow: 2px 2px 6px rgba(0,0,0,.3);
    border-top: none;
    overflow: hidden;
}
.chatContext{
    width: 100%;
    text-align: left;
    position: relative;
}
.chatBox{
    /*overflow-y: auto;*/
    overflow-x: hidden;
    /*background: rgb(245,245,245);*/
    /*margin-bottom: 80px;*/
}
.chatVisitorPage{
    overflow-y: auto;
    flex: 1;
    overflow-x: hidden;
    padding-bottom: 40px;
}
.chatVisitorPage::-webkit-scrollbar{
    width: 8px;
    background-color: #f1f5f8;
}
.chatVisitorPage::-webkit-scrollbar-thumb {
    background-color: rgb(209,209,209);
}
.chatVisitorPage .chatBox{
    padding: 10px 8px;
    /*padding-bottom: 33px;*/
}
.chatBox .el-col{margin:10px 0;}
.chatUser{
    font-size: 12px;
    white-space: nowrap;
    color: #999;
    text-align: left;
    margin-top: -2px;
    margin-bottom: 5px;
}
.chatContent{
    background-color: rgb(255,255,255);
    color: #000;
    /*border: 1px solid rgb(237,237,237);*/
    min-height: 20px;
    padding: 8px 15px;
    word-break: break-all;
    position: relative;
    border-radius: 5px;
    display: inline-block;
    line-height: 21px;
    font-size: 14px;
    box-shadow: 0 5px 30px rgb(50 50 93 / 8%), 0 1px 3px rgb(0 0 0 / 5%);
}
.chatContent img{
    max-width: 300px;
}
.chatVisitorPage .chatBoxMe{
    margin: 8px 0px;
}
.chatImagePic{
    max-width: 150px;
}
a{color: #07a9fe;text-decoration: none;cursor: pointer;}
.chatContent:before,.chatContent:after {
    content: "";
    display: block;
    position: absolute;
    width:0;
    height: 0;
    border: 6px solid transparent;
    border-right-color: rgba(255,255,255,1);
    left: -11px;
    top: 10px;
    z-index:1;
}
.chatContent:after {
    left: -12px;
    border-right-color: rgb(237,237,237);
    z-index:0;
}
.chatContent2{
    border-radius:0px 10px 10px 10px;
    padding: 10px 15px;
}
.chatContent2:before{
    content: none;
}
.chatContent2 ul{
    padding-left: 15px;
}
.chatBoxMe .chatContent2{
    border-radius:10px 0px 10px 10px;
    /*background-color: rgb(0, 145, 255);*/
    /*color: rgb(255, 255, 255);*/
}
.chatBoxMe .chatContent{
    float: right;
}
.chatBoxMe .chatContent:after {
    /*border-left-color: rgb(237,237,237);*/
    /*border-right: none;*/
    /*left: auto;*/
    /*right: -7px;*/
}
.chatBoxMe .chatContent:before {
    border-left-color: rgba(255,255,255,1);
    border-right: none;
    right: -6px;
    left: auto;
}
.chatBoxMe .el-col-3{float: right;text-align: right;}
.chatBoxMe .chatUser{text-align: right}
.chatBoxMe .kefuMe{
    margin-right: 4px;
}
.chatRow{
    display: flex;
}
.chatBoxMe .chatRow{
    float: right;
}
.chatRowAvator{
    margin-right:10px;
    flex-shrink: 0;
}
.chatBoxMe .chatRowAvator{
    margin-left:10px;
}
.chatBoxMe .chatDeleteBtn{
    display: inline-block;
    float: right;
    margin-right: 8px;
    margin-top: 5px;
    display: none;
}
/*.chatArea{float: left;width: 85%;margin: 4px 0 0 4px;}*/
.chatArea .el-textarea__inner{padding: 1px 5px}
.btnArea{width: 10%;float: right;}
.chatRoomCenter{width: 100%;background: #fff;}
.chatRoomCenter .chatBoxSend{width: 100%;max-width: 100%;}

.chatTitle{height: 30px;line-height: 30px;color: #1989fa}
.chatBoxSend{position:relative;background: #fff;width: 100%;border-top:1px solid #efefef;
    display: flex;
    flex-direction: column;
}
.chatBoxSendBtn{float: right;margin: 12px 4px 0 0;}
.footContact{text-align: center;margin: 10px 0px;}
.footContact a{font-size: 12px;color: #ccc;text-decoration: none;}
.chatTime{text-align: center;color: #bbb;margin: 12px 0;font-size: 12px;}

.chatTimeHide{display: none;}
.visitorInfo .el-menu-item{
    font-size: 12px;
}
.chatRightTitle{
    color: #303133;
    height: 40px;
    line-height: 40px;
    padding:0 10px;
    font-size: 14px;
    border-bottom:1px solid #E4E7ED;
}
.chatRightTitle a{
    float: right;
    text-decoration: none;
    color: #519eff;
}
.replyBox{
    font-size: 12px;
    background: #fff;
    border-bottom: none;
    margin-top: 5px;
    margin-bottom: 50px;
}
.replyItem{
    padding:10px;
}
.replyItem:hover{
    background-color: #f0f9eb;
    color: #67C23A;
}
.replyContent{
}
.replySearch{
    margin: 5px 7px;
    width: 96% !important;
}
.iconBtnsBox{
}
.kefuMainBg{background: #f5f5f5;}
.kefuFuncBtns{background:#fff;margin: 2px 0px;color: #7f7f7f;border-bottom: 1px solid #e6e6e6;font-size: 12px;padding: 5px 0px;}

.kefuFuncBox{
    position: relative;
    background: #fff;
    /*z-index: 999;*/
    border-top: 1px solid #e6e6e6;
    display: flex;
    flex-direction: column;
}
.kefuFuncBox.resizing{
    resize: vertical; /* 允许垂直调整大小 */
    cursor: ns-resize; /* 设置鼠标样式为垂直调整大小 */
}
.kefuSendBtn{
    position: absolute;
    bottom: 3px;
    right: 10px;
    z-index: 22;
}
.kefuFuncBox .kefuEditor{
    flex: 1;
}
.kefuFolderBtn{vertical-align: middle;}
.visitorReply{
    font-size: 14px;
    line-height: 24px;
}
.visitorReplyTitle{

}
.visitorReplyContent{
    color:#007aff;
    cursor: pointer;
}

.chatEntTitle{
    display: none;
    width: 100%;
    z-index: 9;
    margin: 0 auto;
    height: 60px;
    overflow: hidden;
    font-size: 16px;
    color: #fff;
    overflow: hidden;
    background: -webkit-gradient(linear,right top,left top,from(#1890ff),to(#3875ea));
    background: linear-gradient(270deg,#1890ff,#3875ea);
    align-items: center;
}

.chatEntTitle .el-badge__content.is-fixed.is-dot {
    right: 17px;
    bottom: -5px;
    top: unset;
}
.chatEntTitle span{margin-right: 10px;}
.settingTitle{
    height: 35px;
    line-height: 35px;
   background: #fff;width: 100%;overflow: hidden;
    overflow: hidden;
    box-shadow: 0 1px 3px 0 rgba(52, 63, 75, 0.1);
    margin-bottom: 2px;
}
.settingTitle span{
    float: left;
    margin-left: 15px;
}
.settingTitle .choseLang{
    float: right;
    margin-right: 25px;
}
.settingDashbord{
    width:96%;height: 100%;padding: 10px;
}
.visitorCard{
    color: rgba(4, 15, 66, 0.9);
    font-size: 14px;
    line-height: 1.5;
    padding: 2px;
}
.visitorCard .visitorItem{
    text-overflow: ellipsis;
    white-space: nowrap;
}
.visitorCard .visitorItem:hover{
    background-color: #e6f5ff;
}
.visitorCard .visitorCardTitle{
    font-size: 12px;
}
.visitorMove{
    overflow: auto;
    overflow-x: hidden;
}
.liker {
    z-index: 9999;
    position: fixed;
    bottom: 160px;
    right: -50px;
    /*top: 0%;*/
    /*left: 50%;*/
    /*transform: translate(-50%, 0%);*/
}
.liker .btn {
    width: 50px;
    /*display: flex;*/
    /*justify-content: center;*/
    align-items: center;
    height: 50px;
    border-radius: 50%;
    border: none;
    position: fixed;
    cursor: pointer;
    bottom: 120px;
    right: 20px;
    /* left: 50%;
    /*left: 50%;*/
    /*transform: translate(-50%, -10%);*/
    background-color: #FF4D80;
    color: #fff;
    outline: none;
    transition: 0.3s ease;
    box-shadow: 0 3px 10px #F92A82;
}
.liker .btn svg {
    fill: #fff;
}
.liker .btn:hover {
    background-color: #F92A82;
}
.kefuVisitorList{
    height: calc(100vh - 60px);
    overflow:auto;
}
.kefuVisitorPage{
    /*position: fixed;*/
    /*bottom: 0;*/
}
.noticeBox{
    position: fixed;
    width: 98%;
    z-index: 9;
    max-width: 780px;
}
.kefuNoVisitor{
    font-weight: 500;
    text-align: center;
    font-size: 16px;
    color: rgba(4,15,66,.9);
    font-weight: 500;
    display: flex;
    justify-content: center;
    align-content: center;
    height: 100vh;
    flex-direction: column;
}
.kefuNoVisitor h4{
    margin:15px 0;
}
.kefuNoVisitor p{
    color: rgba(4,15,66,.6);
    font-size: 14px;
}

.noVisitor{
    text-align: center;
    color: rgba(4,15,66,.6);
    font-size: 14px;
    line-height: 30px;
}
.noVisitor .el-icon-chat-dot-square{
    font-size: 100px;
    color: #f2f2f2;
}
.chatReadStatus{
    font-size: 12px;
    color: #7f7f7f;
    margin: 8px 5px 0px 0px;
    float: right;
}
.profile{
    border-bottom: solid 1px #e6e6e6;
}
.profileItem{
    font-size: 12px;
    color:rgb(102, 102, 102);
    display: flex;
    padding: 10px 0px;
    align-items: center;
    line-height: 21px;
}
.profileItem:hover {
    background-color: #ecf5ff;
}
.profileLeft{
    width: 80px;
    flex: none;
    padding-left: 10px;
}
.profileRight{
    padding-left: 10px;
}
.el-avatar{
    background:#ffffff;
}
.wechatTip{
    display: flex;
    align-items: center;
    width: 100%;
    justify-content: center;
    font-size: 14px;
    color: #333;
    line-height: 26px;
}
.helloTitle{
    font-size: 12px;
    color: rgba(4, 15, 66, 0.9);
}
.guideBg{
    background: #fff;
    padding: 10px;
    font-size: 14px;
    line-height: 22px;
    color: #5fbc0e;
}
.guideHeader{
    height: 50px;
    background: #fff;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.08);
    align-items: center;
    padding:0px 20px;
    display: flex;
    justify-content: space-between;
}
.guideContent{
    margin: 10px;
    font-size: 14px;
    background: #fff;
    padding: 10px;
}
.guideContent .left{
    padding: 10px;
}
.guideContent .left ul{
    flex: 1;
}
.guideContent .left dl{
    display: flex;
    margin-bottom: 20px;
}
.guideContent .left dt{
    width: 80px;
    color: #999;
    margin-right: 20px;
}
.guideContent .left dd{
    flex:1;
}
.guideContent .left img{
    width: 200px;
    height: 200px;
}
.guideContent .right{
    width: 500px;
    padding: 10px;
}
.guideContent .middle{
    flex: 1;
    padding: 10px;
}
.guideNotice{
    background: rgb(241, 244, 254);
    padding: 20px;
    position: relative;
    overflow: hidden;
}
.guideNotice h6{
    color: rgb(18 43 106);
    font-size: 20px;
    font-weight: 600;
    display: flex;
    align-items: center;
    flex-direction: row;
}
.guideContent .guideNoticeBg{
    position: absolute;
    right: 50px;
    top: 0px;
    opacity: 0.2;
}
.guideContent .guideNoticeBtns{
    margin-top: 20px;
}
.guideContent button{
    margin-top: 10px;
    margin-right: 20px;
}
.guideNotice p{
    padding-left: 22px;
    color: rgb(18 43 106);
    margin-top: 15px;
}
.guideStatistics{
    margin: 10px;
    padding: 10px;
    background: #fff;
}
.menuLeftItem{
    height: 60px;
    text-align: center;
    color: #8dabc4;
    cursor: pointer;
    display: flex;
    justify-content: center;
    width: 85%;
    align-items: center;
    flex-direction: column;
    font-weight: bold;
    border-radius: 7px;
    margin-bottom: 4px;
}
.menuLeftItem i{
    display: block;
    font-size: 20px;
}
.menuLeftItem span{
    font-size: 12px;
    margin-top: 2px;
}
.menuLeftItem:hover{
    background-color: #263445;
}
.menuLeftItem:active,.menuLeftItem.active{
    background-color: hsla(0,0%,100%,.07);
    color: #fff;
}
.menuLeftItemLogout{
    position: absolute;
    bottom: 0px;
}
.menuLeftLogo{
    margin: 26px 0px;
}
.noTouch{
    -webkit-touch-callout:none;
    -webkit-user-select:none;
    -khtml-user-select:none;
    -moz-user-select:none;
    -ms-user-select:none;
    user-select:none;
}
.dialogRecoder{
    text-align: center;
}
.dialogRecoder .el-button {
    margin:6px;
}
.clear{clear:both;}
.searchVisitor{
    padding: 4px;
    display: flex;
    align-items: center;
    background: #f5f5f5;
}
.searchVisitorPlus{
    line-height: 40px;
}
.searchVisitorPlus .el-button{
    width: 100%;
}
.visitorTime{
    font-size: 12px;
    color: #7f7f7f;
    text-align: right;
    margin-left: auto;
    width: 60px;
}
.deployLink{
    width: 100%;
    background-color: #ecf5ff;
    padding:5px;
    color: #0061c5;
    border: 1px solid #d9ecff;
    line-height: 23px;
    margin-top:10px;font-size:12px;height:172px;
}
.deployLink p{
    margin: 4px 0px;
}
.landPage{
    background-color: #e1e5f0;
    border-radius: 4px;
    font-size: 12px;
    margin: 10px 15px;
    padding: 1px 2px;
    text-align: left;
}
.landPageTitle{
    margin-right: 10px;
    color: rgba(4,15,66,.9);
}
.news{
    min-height: 160px;
}
.newsItem{
    display: block;
    color: #c1c1c1;
    height: 32px;
    line-height: 32px;
    margin: 10px 0px;
}
.newsItem .newsTag{
    float: left;
}
.newsItem .newsTitle{
    margin-left: 10px;
    float: left;
}
.newsItem .newsTime{
    float: right;
}
.visitorEditor{
    position: relative;
}

.visitorEditor .visitorEditorBtn{
    position: absolute;
    right: 15px;
    bottom: 10px;
}
.chatAudio .audio{
    height: 30px;
    background: #f1f3f4;
    border-radius: 3px;
}
.chatEntBox{
    height: 100%;
    position: relative;
    display: flex;
    flex-direction: column;
}
.chatReplay{
    margin-top:15px;
}
.chatArticle{
    display: none;
}
.companyInfo{
    text-align: center;
    color: #2b2b2b;
    margin: 10px 0px;
}

.el-tabs__active-bar{
    height: 3px;
}
.kefuChatVisitorTitle{
    height: 34px;
    line-height: 34px;
    background: #fff;
    padding: 8px 16px;
}
.kefuMainBg .el-alert--success.is-light{
    color: #3295fb;
}
.kefuMainBg .el-alert__title{
    font-size: 14px;
}
.commentBox{
    text-align: center;
    border-radius: 5px;
    padding: 10px;
    background-color: rgb(255,255,255);
    box-shadow: 0 5px 30px rgb(50 50 93 / 8%), 0 1px 3px rgb(0 0 0 / 5%);
    font-size: 14px;
    word-break: break-all;
    line-height: 26px;
    margin:20px 15px;
}
.commentBox .el-rate__icon{
    margin: 10px 8px;
    cursor: pointer;
    font-size: 22px;
}
.commentBox span:hover{
    color: #2b5a96;
}
.commentBox  .el-textarea__inner{
    border-radius: 10px;
    background: #F5F5F6;
    border: none;
    color: #333333;
}
.chatRoomMessageBox{
    height: calc(100% - 100px);
    overflow-y: auto;
}
.chatRoomSendBox{
    height: 100px;
    position: relative;
    background: #fff;
}
.rightMenuItem {
    display: block;
    line-height: 34px;
    text-align: center;
}
.rightMenuItem:not(:last-child) {
    border-bottom: 1px solid rgba(0, 0, 0, 0.1);
}
.rightMenu {
    position: absolute;
    background-color: #fff;
    width: 100px;
    /*height: 106px;*/
    font-size: 12px;
    color: #444040;
    border-radius: 4px;
    -webkit-box-sizing: border-box;
    box-sizing: border-box;
    border-radius: 3px;
    border: 1px solid rgba(0, 0, 0, 0.15);
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.175);
    white-space: nowrap;
    z-index: 1000;
}
.rightMenuItem:hover {
    cursor: pointer;
    background: #66b1ff;
    border-color: #66b1ff;
    color: #fff;
}
.hotQuestion{
    width: 100%;
    white-space: nowrap;
    overflow-x: auto;
    padding: 4px 0px;
}
.hotQuestion a{
    display: inline-block;
    margin-left: 5px;
    border-radius: 10px;
    cursor: pointer;
    font-size: 12px;
    padding: 5px 9px;
    background: #fff;
    border: 1px solid #d5d5d5;
    color: #606060;
}

.hotQuestion::-webkit-scrollbar
{
    height: 4px;
    width: 0px;
    background-color: #F5F5F5;
}
/*定义滚动条轨道 内阴影+圆角*/
.hotQuestion::-webkit-scrollbar-track
{
    -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,0.3);
    background-color: #F5F5F5;
}
/*定义滑块 内阴影+圆角*/
.hotQuestion::-webkit-scrollbar-thumb
{
    -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,.3);
    background-color: #bdbdbd;
}
/*滑块效果*/
.hotQuestion::-webkit-scrollbar-thumb:hover
{
    -webkit-box-shadow: inset 0 0 5px rgba(0,0,0,0.2);
    background: rgba(0,0,0,0.4);
}
.chatNotice{
    text-align: center;
    margin: 12px 0px;
}
.chatNotice a{
    color: #07a9fe;
}
.chatNoticeContent{
    display: inline-block;
    word-break: break-all;
    color: rgba(0,0,0,.45);
    margin: 0 24px;
    max-width: calc(100% - 48px);
    background-color: #fff;
    border-radius: 16px;
    font-size: 12px;
    padding: 4px 16px;
}
.visitorNotice {
    /*position: absolute;*/
    /*top: 0px;*/
    /*z-index: 9;*/
    background-color: #fefcec;
    color: #fa541c;
    height: 36px;
    line-height: 36px;
    width: 100%;
    display: flex;
    align-items: center;
    font-size: 14px;
}
.visitorNotice span{
    width: 90%;
    overflow: hidden;
    height: 36px;
}
.visitorNotice img{
    width: 14px;
    margin-left: 10px;
    margin-right: 4px;
}
.visitorNotice img.visitorNoticeClose{
    width: 14px;
    height: 14px;
    cursor: pointer;
}
.chatMsgContent{
}
.chatMsgContent ul,.chatMsgContent ol{
    margin-left: 15px;
}
.chatMsgContent table{
    border-top: 1px solid #ccc;
    border-left: 1px solid #ccc;
}

.chatMsgContent  table th {
    border-bottom: 2px solid #ccc;
    text-align: center;
    background-color: #f1f1f1;
    border-right: 1px solid #ccc;
    padding: 3px 5px;
    min-height: 30px;
    height: 30px;
}
.chatMsgContent  table td{
    border-bottom: 1px solid #ccc;
    border-right: 1px solid #ccc;
    padding: 3px 5px;
    min-height: 30px;
    height: 30px;
}
.searchList{
    box-shadow: 0 2px 4px 0 rgba(61,121,255,.08);
    border-radius: 2px;
    border: 1px solid hsla(0,0%,93.3%,.73);
    background: #fff;
    margin: 0 2px;
    max-height: 265px;
    overflow: auto;
}
.searchList .searchItem{
    padding: 9px 15px;
    font-size: 14px;
    border-bottom: 1px solid #ededed;
}
.searchList .searchItem span{
    color:#007aff;
}
.entIntro{
    font-size: 12px;
    margin-top: 5px;
    color: #f9f9f9;
}
.visitorEditor .visitorEditorImg{
    color: #9c9c9c;
    margin: 0 5px;
    flex-shrink: 0;
    cursor: pointer;
}
.progressLine{
    position: absolute;
    width: 99%;
    top: -18px;
    left: 0px;
    z-index: 9;
}
.hide{
    display: none;
}
.chatBoxSendMask{
    position: absolute;
    width: 100%;
    height: 100%;
    background: #fff;
    z-index: 9999;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #b7b7b7;
    font-size: 14px;
}
.cardBox{
    border: 1px solid #d6dadf;
    border-top: 2px solid #006eff;
    background: #fff;
    padding: 10px;
    border-radius: 3px 3px 3px 0px;
    line-height: 25px;
    color:#333;
    font-size:13px;
    box-shadow: 1px 1px 8px 0 rgba(124,135,142,.24);
}
.cardBox .visitorReplyTitle{
    padding: 12px 0px;
    display: flex;
    justify-content: space-between;
}
.cardBox .cardBoxContent{
    width: 100%;
    line-height: 26px;
    margin-bottom: 10px;
}
.cardBox .visitorReplyContent{
    padding: 8px 0px;
    border-bottom: 1px solid #ededed;
}
.cardBox .visitorReplyContent:last-child{
    border-bottom: none;
}
.cardBox .quickLinkBox{
    display: flex;
    flex-direction: row;
    flex-wrap: wrap;
}
.cardBox .cardBoxToggle{
    display: none;
}
.quickLink{
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    border-radius: 5px;
    padding: 10px 15px;
    border: 1px solid #e7e7e7;
    color: #777a81;
    margin: 10px 15px 5px 0px;
    /*box-shadow: 1px 1px 4px 1px hsl(0deg 0% 59% / 15%);*/
}
.quickLink:hover{
    border-color: rgba(0,110,255,.5);
}
.quickLink img{
    width: 30px;
}
/*.messageBox{*/
/*    margin-bottom: 8px;*/
/*}*/
.messageBox .left,.kefuMainBg .el-row .chatRow {
    -webkit-animation: msgLeft .3s ease-in-out;
    animation: msgLeft .3s ease-in-out;
}
.messageBox .right,.kefuMainBg .el-row.chatBoxMe .chatRow {
    -webkit-animation: msgRight .3s ease-in-out;
    animation: msgRight .3s ease-in-out;
}

.slideInRightItem {
    -webkit-animation: slideInRight .5s ease-in-out both;
    animation: slideInRight .5s ease-in-out both;
}
.slideInRightItem {
    -webkit-animation: slideInRight .5s ease-in-out both;
    animation: slideInRight .5s ease-in-out both
}

.slideInRightItem:nth-child(2) {
    -webkit-animation-delay: .2s;
    animation-delay: .2s
}

.slideInRightItem:nth-child(3) {
    -webkit-animation-delay: .4s;
    animation-delay: .4s
}

.slideInRightItem:nth-child(4) {
    -webkit-animation-delay: .6s;
    animation-delay: .6s
}

.slideInRightItem:nth-child(5) {
    -webkit-animation-delay: .8s;
    animation-delay: .8s
}

.slideInRightItem:nth-child(6) {
    -webkit-animation-delay: 1s;
    animation-delay: 1s
}

.slideInRightItem:nth-child(7) {
    -webkit-animation-delay: 1.2s;
    animation-delay: 1.2s
}

.slideInRightItem:nth-child(8) {
    -webkit-animation-delay: 1.4s;
    animation-delay: 1.4s
}

.slideInRightItem:nth-child(9) {
    -webkit-animation-delay: 1.6s;
    animation-delay: 1.6s
}

.slideInRightItem:nth-child(10) {
    -webkit-animation-delay: 1.8s;
    animation-delay: 1.8s
}

.slideInRightItem:nth-child(11) {
    -webkit-animation-delay: 2s;
    animation-delay: 2s
}
.downbottom {
    -webkit-animation: down 1s ease-in-out both;
    animation: down 1s ease-in-out both
}
.alignCenter{
    display: flex;
    align-items: center;
    flex-wrap: wrap;
}
.visitorEditorArea .el-textarea__inner {
    border: none;
    width: 99%;
}
.settingLeftMenu  .el-menu{

}
.settingLeftMenu .el-menu-item:focus,
.settingLeftMenu .el-menu-item:hover,
.settingLeftMenu .el-submenu__title:focus,
.settingLeftMenu .el-submenu__title:hover,
.settingLeftMenu .el-menu-item.is-active{
    background: #2c405a;
}
.emojis{
    background-color: #fff;
    display: flex;
    flex-wrap: wrap;
    height: 160px;
    overflow: auto;
    font-size: 20px;
}
.emojis span{
    display: block;
    margin: 5px;
    cursor: pointer;
}
.alertBox{
    font-size: 13px;
    margin: 10px;
    color: #666;
    width: 100%;
    min-height: 200px;
    display: flex;
    justify-content: center;
    align-items: center;
    flex-direction: column;
}
.alertBox i{
    font-size: 30px;
    margin-bottom: 20px;
}

.payBox .payItem{
    display: flex;
    align-items: center;
    margin: 15px 0px;
    display: flex;
    align-items: center;
}
.payBox .payKey{
    width: 100px;
}
.payBox .payValue{
    display: flex;
}
.payBox .payBtn{
    border:1px solid #1890ff;
    padding: 10px 15px;
    border-radius: 5px;
    color: #1890ff;
    cursor: pointer;
    display: flex;
    align-items: center;
    margin-right: 10px;
}
.payBox .payBtn i{
    margin-right: 10px;
}
.payBox .payBtn:hover,.payBox .active{
    color: #ff4605;
    border:1px solid #ff4605;
}
.hotQuestionTab .el-tabs__header{
    margin: 0;
}
.hotQuestionTab .el-tabs__nav-wrap{
    padding-left: 10px;
}
@keyframes down {
    0% {
        -webkit-transform: translateY(100px);
        transform: translateY(100px);
        opacity: 1
    }

    to {
        -webkit-transform: translateY(0);
        transform: translateY(0);
        opacity: 1
    }
}
@-webkit-keyframes slideInRight {
    0% {
        -webkit-transform: translateX(100px);
        transform: translateX(100px);
        opacity: 0
    }

    to {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        opacity: 1
    }
}

@keyframes slideInRight {
    0% {
        -webkit-transform: translateX(100px);
        transform: translateX(100px);
        opacity: 0
    }

    to {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        opacity: 1
    }
}
@-webkit-keyframes msgLeft {
    0% {
        -webkit-transform: translateX(-20px);
        transform: translateX(-20px);
        opacity: 0
    }

    50% {
        -webkit-transform: translateX(-20px);
        transform: translateX(-20px);
        opacity: 0
    }

    to {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        opacity: 1
    }
}

@keyframes msgLeft {
    0% {
        -webkit-transform: translateX(-20px);
        transform: translateX(-20px);
        opacity: 0
    }

    50% {
        -webkit-transform: translateX(-20px);
        transform: translateX(-20px);
        opacity: 0
    }

    to {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        opacity: 1
    }
}

@-webkit-keyframes msgRight {
    0% {
        -webkit-transform: translateX(20px);
        transform: translateX(20px);
        opacity: 0
    }

    20% {
        -webkit-transform: translateX(20px);
        transform: translateX(20px);
        opacity: 0
    }

    to {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        opacity: 1
    }
}

@keyframes msgRight {
    0% {
        -webkit-transform: translateX(20px);
        transform: translateX(20px);
        opacity: 0
    }

    20% {
        -webkit-transform: translateX(20px);
        transform: translateX(20px);
        opacity: 0
    }

    to {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        opacity: 1
    }
}
@media screen and (max-width:900px){
    /*客服后台响应式*/
    /*.mainLeftMenu{*/
    /*    width: 60px;*/
    /*}*/
    /*.menuLeftItem{*/
    /*    height: 60px;*/
    /*}*/
    /*.mainRight{*/
    /*    width: calc(100% - 62px);*/
    /*}*/
    /*.menuLeftItem span{*/
    /*    display: none;*/
    /*}*/
    /*.chatLeft{*/
    /*    width: 100%;*/
    /*}*/
    /*.kefuNoVisitor{*/
    /*    display: none;*/
    /*}*/
    /*.chatMiddle{*/
    /*    width: 100%;*/
    /*}*/
    /*.chatRight{*/
    /*    width: 100%;*/
    /*}*/
    /*.chatArea{*/
    /*    height: 90px;*/
    /*}*/
}

@media screen and (min-width:900px){
    /*.messageBox {*/
    /*    margin-bottom: 12px;*/
    /*}*/
    .visitorBody{
        display: flex;
        -ms-flex-pack: center;
        justify-content: center;
        -ms-flex-align: center;
        align-items: center;
        background: #ccc;
        background: url(../images/index_bg.ecdeed1.png) 0 0 no-repeat;
        background-size: cover;
    }
    .chatCenter{
        max-height: 780px;
        box-shadow: 0 0.5rem 2.5rem 0 rgba(0, 0, 0, 0.2);
        border-radius: 0.5rem;
    }
    .chatReplay{
        display: none;
    }
    .chatEntTitle{display: flex;}
    .chatEntTitleLogo{
        margin-left: 15px;
    }
    /*.chatVisitorPage{*/
    /*    !*height: calc(100% - 170px);*!*/
    /*}*/
    /*.chatVisitorPage .chatBox{*/
    /*    padding-bottom: 50px;*/
    /*}*/
    .chatEntBox{
        width: calc(100% - 261px);
        height: calc(100% - 60px);
        float: left;
        border-right: 1px solid #e6e6e6;
        background-color: #f1f5f8;
    }
    .chatArticle{
        display: block;
        width: 260px;
        float: right;
        overflow-y: auto;
        background: #fff;
        height: calc(100% - 60px);
    }
    .chatArticle ul,.chatArticle ol{
        list-style-type: none;
        margin-left: 0px;
    }
    .chatArticleItem{

    }
    .chatArticleItem a{
        margin: 8px 0px;
        font-size: 14px;
        display: block;
        color: rgba(0,0,0,.65);
        color: rgba(0,0,0,.65);
        padding: 6px 10px 6px 20px;
        word-break: break-all;
    }
    .chatArticleItem a:hover{
        color: #409eff;
        background-color: rgba(24,144,255,.08);
    }
    .chatArticleItem a:before {
        content: " ";
        overflow: hidden;
        width: 3px;
        height: 3px;
        background-color: rgba(0,0,0,.28);
        position: relative;
        top: -3px;
        left: -6px;
        display: inline-block;
    }
    .chatVisitorPage .productCard{
        max-width: 500px;
    }

    .hotQuestionTitle{
        padding: 10px 10px 10px 10px;
        border-bottom: 1px solid rgba(0,0,0,.09);
        font-size: 16px;
        display: flex;
    }
    .hotQuestionTitle .fire{
        width: 20px;
        margin-right: 10px;
        color: rgb(250, 84, 28);
    }
}